We are committed to promoting responsible gaming and believe that gambling should remain a form of entertainment, not a source of financial pressure or personal distress. Our approach to responsible gambling is closely connected to our customer support policy and is designed to help players enjoy gaming in a safe and controlled environment.
While we aim to provide engaging and enjoyable games, we also recognize that gambling may involve financial and social risks for some individuals. For this reason, we encourage all players to remain aware of their limits and make informed decisions.
Maintaining Control
Gambling should be treated as leisure activity, not as a way to earn money. For some players, it can be challenging to maintain this perspective, especially when emotions or expectations begin to influence decision-making.
To help maintain control and reduce the risk of gambling-related harm, we strongly recommend the following principles:
- Consider gambling as entertainment rather than a source of income.
- Avoid chasing losses or attempting to recover money immediately after a loss.
- Play only with funds you can afford to lose without affecting your financial stability.
- Monitor both the time and money you spend while playing.
- Take breaks whenever gambling stops feeling enjoyable or starts causing stress.
If you feel that you need a temporary pause from gambling, you may contact our support team and request a self-exclusion period.
Self-Exclusion
Players may request self-exclusion by contacting our Support Service via email at [email protected]. Upon receiving the request, the account will be closed or restricted as soon as reasonably possible.
It is the player’s responsibility to inform us of any additional accounts they may hold and to refrain from opening new accounts during the self-exclusion period. While we take reasonable measures to prevent the creation of new accounts, responsibility for compliance ultimately rests with the player. The website cannot be held liable for losses incurred on accounts opened in violation of self-exclusion rules.
Recognizing Gambling Problems
If you are concerned that gambling may be negatively affecting your life or the lives of those close to you, the following questions may help you assess your situation:
- Does gambling interfere with your work, education, or daily responsibilities?
- Do you gamble to escape boredom, stress, or emotional difficulties?
- Do you often gamble alone for extended periods of time?
- Have others expressed concern or criticism regarding your gambling habits?
- Have you lost interest in family, friends, or hobbies because of gambling?
- Have you ever concealed the amount of time or money spent gambling?
- Have you borrowed, stolen, or lied to obtain money for gambling or to cover losses?
- Do you feel compelled to continue gambling until all available funds are exhausted?
- Do you attempt to recover losses immediately after they occur?
- Do you feel anxious, frustrated, or hopeless when you are unable to gamble?
- Do emotional triggers such as arguments or disappointment increase your urge to gamble?
- Have you experienced feelings of depression or thoughts of self-harm related to gambling?
If you answer “yes” to several of these questions, gambling may be causing harm. In such cases, seeking professional advice and support is strongly recommended.
Support Organizations
Independent organizations are available to provide confidential advice, counseling, and support for individuals affected by gambling-related issues:
GamCare — a leading organization offering information, advice, and practical assistance for those experiencing gambling harm.
Gamblers Anonymous — an international fellowship of individuals who support one another in overcoming gambling addiction. Meetings and resources are available worldwide.
Website: www.gamblersanonymous.org
Gambling Therapy — provides free online support and counseling for people affected by gambling problems.
Website: www.gamblingtherapy.org
Underage Gambling
Registration and participation on this website are strictly prohibited for individuals under the age of 18. Age verification measures are in place, and any winnings obtained by underage players will be voided.
Parental Control and Content Filtering
Parents and guardians are encouraged to actively monitor and restrict children’s access to gambling-related content. Internet filtering and parental control software can help prevent access to gambling websites.
Recommended tools include:
Net Nanny™
www.netnanny.com